Privacy Policy

Tomas Zahradnik, ID: 08722200, with registered office Na Krocínce 830/56, 190 00 Prague 9 - Vysočany, operator of the website www.applefix.cz, hereby informs its customers and website visitors about the principles of processing personal data in accordance with Regulation (EU) 2016/679 (GDPR).

1. Who is the data controller?

Tomas Zahradnik
ID: 08722200
Address: Na Krocínce 830/56, 190 00 Prague 9 - Vysočany
E-mail: info@applefix.cz
Tel: +420 704 011 939
Web: www.applefix.cz

2. What personal data do we process?

  • Name and surname
  • E-mail address
  • Telephone number
  • Address
  • Device details (e.g. IMEI, serial number)
  • Order and repair history
  • Content of communication (emails, forms)

3. For what purpose do we process the data?

  • Order processing or repairs
  • Issuing a document
  • Communication with the customer
  • Order records and history
  • Marketing (with permission)
  • Improving services

4. Legal basis for processing

  • Performance of the contract
  • Fulfilling a legal obligation
  • Legitimate interest
  • Consent (e.g. newsletter)

5. Who has access to the data?

We do not pass on your data to third parties, except in cases such as:

  • IT providers (hosting, e-mail)
  • Accounting services
  • Carriers (e.g. Zásilkovna, Czech Post)
  • Public authorities (by law)

6. Data retention period

  • For the time necessary for the performance of the contract and the law
  • Until consent is withdrawn (e.g. for a newsletter)
  • For a maximum period appropriate to the purpose of the processing

7. Your rights

  • Access to data
  • Correction, deletion
  • Restrictions on processing
  • Objection to processing
  • Data portability
  • Complaint to the ÚOOÚ

8. Data security

We protect your data using modern technical and organisational measures (HTTPS, secure access, system updates).

9. Cookies

We use cookies on the website for basic functions, analytics (e.g. Google Analytics) and marketing. More in cookie policy.

10. Changes to the Policy

This policy may be updated. The current version is always available at www.applefix.cz.

Document version: 1.0
Effective date: 31. 10. 2025